Reservations & Scheduling
Online Reservations, Rentals & Scheduling
We have extensive experience developing reservation and scheduling systems for businesses where availability, capacity, resources, people, payments, and customer information all have to work together.
Projects have included tours and activities, outdoor recreation, equipment rentals, group events, lodging and accommodations, and other businesses that require customers and staff to work from the same underlying schedule and availability data.
Reservation & Rental Capabilities
- Public online booking and staff-entered reservations
- Day, week, and month scheduling views
- Multiple locations
- Capacity and daily limits
- Date ranges, exclusions, seasons, and recurring schedules
- Rental inventory and resource availability
- Tours, trips, packages, and multi-day combinations
- Options, upgrades, lodging, meals, equipment, and other add-ons
Payments, People & Management
- Group reservations and individual participant payments
- Deposits, partial payments, discounts, coupons, and vouchers
- Customer records and reservation history
- Waivers, agreements, electronic signatures, and document storage
- Rosters, guide or staff scheduling, and availability
- Email and text reminders
- Operational, financial, and demographic reporting
Integrated Booking
One of the recurring goals in this work has been keeping the booking experience connected to the business rather than treating reservations as an isolated third-party process. Public booking, staff management, customer records, payments, website content, reporting, and integrations can all operate from the same application and data.